"We handle everything so you don't have to" - NestAway
OUR PHILOSOPHY
Mindful HostingMindful Hosting is not just a buzzword; it's a fundamental philosophy that drives everything we do. It encompasses our deep-rooted belief in treating each property we manage with the utmost care and attention, as if it were our very own. Mindful Hosting means going beyond the conventional responsibilities of hosts and understanding the unique needs, challenges, and goals of each property owner, and crafting personalized plans that align perfectly with their vision. We bring a sense of mindfulness, dedication, and passion to every aspect of our service, ensuring that our clients' properties thrive.
Honesty & TransparencyYou can be confident that there will be no unexpected additional costs, such as concierge fees, minor maintenance, or soft goods. Many management companies tend to bill and charge extra for minor expenses, but we do not.
Income MaximizationAs our income is directly linked to your bookings, we are strongly motivated to secure more reservations at better nightly rates. Our specialized and small company is dedicated to maximizing the returns of each property owner. We take pride in our ability to obtain the highest possible rates in the market.
FlexibilityTake time to relax and recharge when you need to. We always put your needs first with owner-friendly policies with no term commitment and no limit on personal stays. We take care of the details so you can enjoy your home - everybody wins.
OUR SERVICES
Onboarding & Design
Launching a short-term rental can be a daunting process. We can help you optimize your listing from day one, ensuring you get the best return on investment possible. If you are unsure about how to improve your listing's visibility on Airbnb or VRBO we can help, we can create a captivating and visually appealing listing that will drive more bookings and increase your revenue.
Professional Photography
If you want your rental property to stand out from the rest, we coordinate with professional photography services that are essential for drawing user attention and increasing your income. We make sure the photographers we choose use high-quality equipment and techniques to capture stunning images that showcase your property's best features.
3D Rendering of Spaces
If you have an idea, thinking about upgrading or are curious about what a space can look like, with provided floor plans and photos of your space we can model any changes you would like to see completely free.
Project Management
Marketing & Pricing
Listing Management
Our primary focus is to ensure your properties receive the highest possible exposure and generate maximum income. To achieve this, we take charge of managing your listing across prominent booking platforms, our own direct booking website, and relevant local platforms. Additionally, we actively engage with local Facebook groups to increase exposure and implement targeted email campaigns tailored to your listing's specific audience. Our objective is to optimize visibility, ensuring that your property remains top-of-mind for potential vacationers when they are making their booking decisions.
Dynamic Pricing
We use a combination of algorithms and human expertise to optimize your nightly rates, taking into account unique features and factors that other pricing models may overlook. With our customized approach, you can be confident that your property is priced to maximize your profits. Although We use software to maximize your profit, we also manually update your pricing to stay competitive and earn top dollar.
Listing Optimization
Hosting
Guest Communication
Communication with guests is our forte, and we have numerous 5-star reviews to prove it. With our 24/7 availability, we offer support for check-in, check-out. Our goal is to provide a seamless experience for your guests so that you can relax and enjoy peace of mind.
Multi-Channel Calendar and booking Management
Being visible on multiple listing sites is crucial for the success of your short-term rental. Hence, once we have achieved a strong start on Airbnb, our team will create listings for your property on other platforms to maximize your property's reach and visibility.
Security Deposit Management
We provide a secure and efficient service for handling deposits for every booking, utilizing a hold on the guest's credit card. This system ensures that the host is protected and is designed to provide hosts with financial protection and peace of mind, allowing them to rest easy knowing that their property is being well taken care of.
Guest Screening
Let us take the worry out of renting out your home, we understand that safety is a top concern when it comes to renting out your property. We thoroughly screen all guests, gathering as much information as possible to ensure that only reputable renters are allowed into your home.
Review Management & Resolution
We understand the importance of reviews in the short-term rental industry. The process begins from providing excellent service to our guests from the inquiry stage all the way through to check-out, we focus on resolving issues quickly, professionally and always in a friendly manner; This ensures that our reviews are always positive.
24/7 Emergency Contact
Our team is always on standby to provide exceptional support to your guests. We strive to off quick responses and will always be there in case of any emergencies. Our goal is to provide a seamless experience, you can trust that your guests will have a comfortable and enjoyable 5-star stay.
Property Management
Restocking Essential Supplies & Amenities
Nobody wants to show up to their vacation rental and not have the needed essentials to enjoy their vacation. We understand that’s a surefire way to make a grumpy guest and grumpy guests don’t leave good reviews! We make sure your property has all the needed essentials so guests can pack knowing we’ve got them covered.
Coordination & Scheduling of Cleaning & Laundry
We understand the importance of cleanliness and attention to detail in the vacation rental industry. Our turnover specialists are dedicated to providing exceptional cleaning services and feedback on every visit, with the goal of earning your property a 5-star review and maximizing your revenue. However, do you have a favorite Maid? No problem we can also coordinate schedules and payments with them.
Coordination & Scheduling of Maintenance
We will coordinate maintenance and make sure your property is always in the best condition for your guest. Have a favorite local service vendor? No problem we can also coordinate schedules and payments with them.
Improvements & Contractor Services
Our third-party contractors specialize in home improvement and can tackle any project needed to make your property truly shine. From installing hot tubs to remodeling kitchens, we've got it covered!
On-Demand Reporting
Our services cover everything from marketing to booking renters and ensuring their satisfaction. We also handle all the analytical tasks required for your business. This includes competitor analysis, revenue forecasting, and expense tracking. Our focus on data-driven decision making means we help you achieve maximum profits.
Personalized Owner's Portal
Our service offers a personalized online portal for each of our owner's, enabling them to access their bookings, financial data, and statements all in one place. The portal is fully customizable, allowing owner's to tailor it to their preferences and branding.
FEES & START-UP
For a management fee equivalent to 20% of the nightly rental rate, we take care of all the behind-the-scenes aspects of your vacation rental business.